Shipping & Returns

Shipping

We ship all items ordered on www.scentaddictsl.com using a reputable courier service.

Same-day Delivery (Free): Orders placed before 12pm will be delivered on the same day.

Standard or Next-day Delivery (Free): Orders received and confirmed after 12pm will be delivered on the next working day 

We provide free delivery on all orders.

Returns

In the event that you are not satisfied with your order, please return unopened and unused item in its original condition within 2days for a full refund. Please enclose a brief letter including your name and address and an explanation as to why you are making the return. Please note we do not refund any shipping/postage you may have been charged.

You are responsible for checking that goods are correct when you receive them without opening them or removing the cellophane wrapper.
If you receive an item that is faulty or incorrect, you must notify us within 48 hours. We will replace the goods or refund your payment, as appropriate.